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How do you restart a stalled early-stage company

 Often startups are launched before the founder(s) have determined the viability of their business idea, and eventually, for many reasons, the startup runs into trouble. Other times, there are Initial revenues, but they are irregular, don’t last, or they don’t grow as expected. How can you fix this?

In either case, you need to start diagnosing the problem by using the same analysis you would use to determine the viability of your business idea initially. If you haven’t launched yet, you need to assess the feasibility of your business idea before you launch. However, if you have begun, this same analysis would be the fastest way to diagnose the problem and see where you might be able to change, modify, or pivot to restart the pathway to success. 

First Look At The Market  

1 What is the market size or demand? If you don’t know, you can get some idea from Google Keyword Learning Tool (number of people searching for a keyword) https://ads.google.com/home/resources/using-google-ads-keyword-planner/

Also, Buzzsumo ( https://buzzsumo.com/ (number of people each day talking about your product).

2 Who are your competitors?  

The more you know, the fewer surprises. This analysis also gives you an enormous amount of information about products, pricing, various business models, etc 

3 Is this market trending, and in which direction?  

Which direction is market headed. Google Trends, https://trends.google.com/trends/?geo=US can help you learn if a trend is growing or not.

4 Who are your target customers?

Who is a buyer, influencer, disrupter, etc.? You can use websites like Quantcast https://www.quantcast.com/ and Alexa https://www.alexa.com to find out more about demographic information of the potential market.

You can also learn about people in your target audience from Twitter. Who follows your interest, demographics, age, sex, etc.? Hashtag your keywords.  

5 What does it cost to acquire customers?   

Acquisition costs are critical.  How will you acquire customers, and what will it cost to get them? One way is to find out how to use Landing Pages. 

Using social media, AdWords, etc., test for people searching for your product and your messaging, and drive them to a landing page. Make sure you have a strong Call For Action based on your value proposition aimed at getting the information you want, email information, or potential sales. From these click-through rates, you can begin to estimate conversion rates and costs. Plus, you can continue to correspond with them for more information.

 

6 Challenge your assumptions

You likely will get some information with which you will disagree. You don’t want to accept everything at face value (in discussions with prospects also), but you have to challenge your strong held biases, You are looking for something different. Something that will lead you to a better way to position or operate your company.   

It may take many trials and evaluations to get all the information you need, so keep at it until you are confident you have insights that will lead you forward.

Has your market assessment changed?   

This blog is the first of three blogs on this subject I plan to write in the future. The next one will deal with product viability.

You might also like 15 Benefits Of Storytelling In Businesses

Jim Zitek, Harblor Capital Group Inc

We empower entrepreneurs with information, insights, and the conviction they need to find, develop, and embed their stories throughout the development process to build successful companies.

Do You Know When To Scale?

The goal of every founder is that moment when you have product-market fit

and you are ready to scale the business, But understanding when that moment has arrived is difficult.

Many startups jump the gun and begin to scale too quickly and end up just burning cash.

Net; getting the timing right is critical. If you have discovered a pathway to repeatable revenues,

you are beginning to get organic revenues (proving product-market fit) and are convinced you are ready to scale.

In general, you are correct about product-market fit,

But these early sales are most likely from early adopters.

You still have one or two obstacles to get over. According to Steve Blank, if you are introducing

a new product in a new market, you don’t have a market. You have to create the market.

So, as you run out of early adopters, about 16 percent of the market, you will have to educate

buyers who are unfamiliar with you, your product, and its benefits. That will take some time and money to accomplish.

Therefore, after that early revenue peak, your new revenues are likely to begin slowing down rather

than speeding up until you have the mainstream market educated.

So timing is critical because marketing costs from scaling up are rising, and revenues are not.

A lot of companies have been caught in this trap.

If you are introducing a new product into an existing market, your goal is

to take sales away from your competitors. The market is there.

Therefore, you should be able to keep revenues growing with your better product.

However, you still have to cross the chasm from early adopters to mainstream customers,

and they are more skeptical than the early adopters, and it takes time to convince them to switch over to your product.

Therefore, your Scaling should be more in sync with your revenue growth.  Unless, of course, money is no object.

For startups, timing is an essential element that you must always be conscious of.

 On the other hand, Scaling isn’t the same as increasing sales.

Scaling also means enhancing and improving your capacity and capability; scaling requires a well-thought-out plan

(written down) that includes all of your sales and marketing, operational systems,

the technology that will help with both revenue generation and operations,

financial requirements necessary to scale, and potential risks.

At the same time, Scaling also requires that you continue to focus on your customers.

It would be best if you thought like Amazon, which puts billions into infrastructure

and operations to take care of its customers. Is your goal to have your startup scale?

If yes, do you have the profit margins and market size to scale?

If not, you can still have a great business, but it will be hard to attract investors.

Would You Like To Know The Answer Ahead Of Time?

Will your startup be viable? Will customers want to buy your new product? What is the optimal price point for your new product? These and many other questions can be answered in a matter of days for only a few hundred dollars, and you can even do the research yourself.  

Entrepreneurs usually have to make decisions with little data no history. Think of all the angst you could get rid of and replace it with some real data. Here is a Landing Page research program can give you the answers you need, And you can even do it without a website if you want,

MailChimp has the tools you need (email capture and database, analytics, and templets for the Landing pages) for about $15 per month. You write the copy. If you have a social media following, you can use them or you can buy pay-per-click ads from Google or others with a defined budget of $100 per month. And one month will certainly give you some information. 

The amazing thing about this program is that it is easy to do, provides lots of data for your analysis and decision making… and it is extremely inexpensive to implement. 

Also, you can continue testing one question after another to get the information you need or to optimize a program. Plus, with these low costs and quick turnarounds, you can make a lot of progress in a very short time. 

 Here is How It Works

1 Open a MailChimp account. Mailchimp is a marketing automation platform and an email marketing service. They have a free account but you will need the $9.99 per month account and the Landing Page module at $4.99 month.

2 Once you have your account, you have an option to use your URL (@company.com) or you can use a URL from MailChimp or you can buy a URL to use for your research.

3 You can then create landing pages which you will use to do your testing. Landing pages are a single web page that appears when someone clicks on your “advertisement” (from Google AdWords, Facebook. Twitter. Or from your content marketing program, or other social media). 

4 MailChimp hs several landing page templets you can use. These templates are easy to use. No coding. Just drag and drop. 

5 When someone comes to the Landing Page and sees your “offer” which could be anything from information, discounts or even get on a waiting list or to purchase something, Obviously, the more compelling the offer, the more sign-ups.

6 When prospects sign up, the information (name and email address) goes into your “audience file” at MailChimp. You will get data and analytics also which you can use for evaluation.

7 Also, you can set up an automatic response page welcoming everyone. You decide what to say on the response page,

And finally, in today’s market, you need to continuously improve your product or service so your company and its product stay viable over the long term.

There you have it. Get answers to specific questions in a matter of days and at a cost of only a few hundred dollars. 

What answers would you like to get in the next 30 days?

Want To Make Better Decisions? Here’s How To Start

We all make some decisions. Some we celebrate and some we would like to redo. Estimates are that CEOs from established companies make the right decision 57% of the time. However, If you are the leader of a startup company, you will have to make more decisions, more quickly, and with uncertain information or little information at all.

Our culture says that leaders are strong, confident, have conviction and remain consistent. But what if they are wrong? It actually happens quite often. For example, Blockbuster, Blackberry, Xerox, and Sears to name a few. Ninty-five percent of startups are started and closed every year in the U.S. Most of us could do better. Here’s how.

The key to better decisions, according to Al Pittampali in his book “Persuadable,” is the willingness and the ability to change your mind in the face of new information. To do this, you have to reject absolute certainty and treat your beliefs as temporary. Plus, understand that no matter how confident you are in your view, you could be wrong,

This kind of thinking requires you to seek out counter-arguments against even your most long-standing trusted beliefs.

Therefore, exceptional decision-makers, are people who are first, “Persuadable” and have the mental flexibility to change their opinion. If they are persuadable, they need to evaluate critical information or arguments as objectively as possible and update their beliefs accordingly. This analysis starts with a good knowledge of critical thinking skills. We will have information on critical thinking skills at a later time.

Here is another way to think about it, Maybe rather than you trying to persuade someone else of your opinion, maybe you may need someone else to persuade you.

Do you consistently question yourself about your opinions and biases?  And let others know you are willing to listen to their arguments and views?

 At Harbor Capital Group, we help entrepreneurs turn ideas into businesses.