Innovative Strategies: Leverage Potential Change

Posted on November 15, 2021 by harborcapitalgroupinc

Exploit Market Changes

Industries and markets are constantly changing for many reasons, including technology, a new business model, or a pandemic.

When this occurs, companies have two choices: adapt to current changes or, longer-term, be disrupted.

But, if you pay attention to these changes, you can develop innovative strategies for revenue growth and exploit these market changes.

That is what we are going to talk about in this blog, how companies react to these changes, how you can adapt your strategy to these changes

to gain product value, revenues, and even a long-term monopoly in your market.

Companies that do not adapt generally resort to inertia or entropy.

What is inertia?

Inertia is the unwillingness of the affected company to adapt.

Not adapting could be caused by routines (the way we have always done things) or an unwillingness to change strategies because it will hurt current profit streams.

They assume that these current profit streams will continue.

However, this also opens up opportunities for others. For example, Netflix replaced Blockbuster. Walmart replaced K-Mart.

What is entropy?

Inertia generally leads to entropy. Entropy is not keeping your product line up to date and, therefore, losing clients, sales, and market share.

The primary reason entropy becomes the problem is that the company becomes less focused on its products,

often reduces prices and generally becomes less responsive to its customers. You might agree with Elon Musk, “I think you should always bear in mind that entropy is not on your side.

Again, entropy opens opportunities for competitors to innovative strategies for revenue growth. Product-market fit is not a permanent status.

For example, the Encyclopedia Britannica was replaced by Wikipedia. Photographic film was replaced by digital cameras.

Innovative Strategies: Examples of Potential Opportunities

Your strategic opportunity is to pay attention to these changes and be willing to innovate your products or services and experiment.

In that case, you can leverage your current strategy.

You can capitalize on these changes with new concepts, ideas, products, or services that should generate new revenues and profits for years to come.

A few examples of potential innovative strategies for revenue growth in market changes are happening today.

Innovative strategies for potential changes in auto Insurance

Every car insurance company says -one way or another- you only pay for what you need.

And there are companies with apps comparing prices. How long can profitability last?

I also realize that much of their money is made on premiums and reinvesting premiums into other interest-paying assets.

But what happens when interest rates change, and the spread collapses?

What happens when car buyers switch from buying cars to subscribing to vehicles?

This concept is just getting started, but the idea is increasing globally.

Just pay a monthly fee and drive off the lot. You have a three-year subscription and can change car models every 12 months.

You subscribe at the dealership, and your monthly subscription includes insurance (they want to protect their asset.)

This concept is new, and I assume changes will be made along the way.

Other opportunities include electric cars, charging stations, gasoline prices, parts costs, and many more.

Is there an opportunity for an innovative strategy for growth, or are insurance companies the next Blockbuster video rental company?

How could you take advantage of these opportunities if you are in this industry?

Innovative strategies for opportunities in the phone market

One telephone service company sells its service for $75 per month,

and another sells the same service with the same coverage for $25 per month.

Are costs plummeting, or are more and more competitors entering the market?

Or are the phone companies still making money on phone sales?

But we see ads claiming you can save about 50 percent on some phones.

Are these companies simply discounting to get updates or new customers

— or calling it the marketing cost of acquiring a new customer who will eventually be profitable over the long term.

Plus, what technological advancements are going to happen? Will SMS messages all become MMS multimedia messages?

Will there be anyone left on laptops? What will happen with 5 G?

How will this evolving industry affect your market, product, or service? And how quickly?

Innovative strategies for opportunities in the real estate market.

Real estate companies continue to reduce their commissions and have gone from 6% commission down to about half that amount.

Companies and agents use marketing companies to get listings and independent agents to sell homes.

This new sales model has dramatically reduced costs.

There have also been new sales models like “ibuyers,” who buy a home in cash with no fees,

spend a few dollars updating the home, and resell the house for a profit. Can this last with higher interest rates and slowing house prices?

Also, many real estate companies own title companies because that is another way to “cross-sell” and increase their sales and profits.

But what if title companies begin using blockchain technology to make title registration faster, easier, and safer –maybe reducing title insurance?

Or what if the real estate agent took the average discount the buyer wanted and gave the buyer a portion of that discount as a “bonus” at closing for buying the house?

That money would be much more valuable to the buyer than the small amount that would reduce the monthly payment.

Considering all the variables that go into the real estate market, how will this market change in the next 3-5 years?

How will the real estate companies deal with all the brick-and-mortar offices across the country?

More changes and opportunities to come

Those few common examples are only the beginning of the changes we will see in the coming years.

For example, what will RoKo streaming television do to cable companies?

Or is Artificial Intelligence taking over more and more tasks?

Or are 3D printers building homes in a couple of days?

The list could be extensive, but you get the idea: everyone is or will be affected by continuous changes in our world.

One way you can deal with these changes is to monitor the changes knowing that some companies

will adapt quickly while others will respond with inertia and/or entropy.

Those companies are easier to identify and give you time

to create and modify your strategy to be the value leader in your industry and market

-and maybe own the monopoly position in a new market niche.

Conclusion

Gain Strategic Leverage From Market Changes

-Market fit continues to evolve and change with the economy and the customer’s needs and wants.

Therefore, stay alert and be ready to take advantage

of the many new opportunities to modify your strategy as required.

Who can argue with Elon Musk’s perception of the future?

He says, “you have to get into a new market several years ahead of the apparent trend to be a player in that market.”

Cheers,

Jim Zitek

PS. If you would like to learn more about business growth strategies,

check out this blog post: Why your business growth story is your story

PPS If you want to get the right information at the right time, check out our website,

Why Customer Lifetime Value Is So Critically Important

Posted on October 26, 2021 by harborcapitalgroupinc

Why Customer Lifetime Value Is So Critically Important

Customer lifetime value (CLV) is an important business metric. It is the total revenue your business earns from a customer over time. It gives you a picture of the business’s short-term, long-term status, and financial viability. It is also an indicator of product-market fit, client loyalty, and recurring revenue from existing customers.

CLV gives you an understanding of the costs and profits of your business as it relates to acquiring, generating revenues, and retaining customers. Also, getting repeat orders from existing customers brings in a healthy cash flow regularly into the business. When you know what a customer will spend with your business over time, you can consider more options for your acquisition budget.

There are two basic ways of calculating CLV, depending on what data you have available.

1 Accumulated data

If you have historical sales data, this method is far more accurate. It puts together all orders by individual customers to get their own real CLVs.

2 Average estimate

If you don’t have granular data, you can estimate an average by the following formula: Average order value times number of orders per year.

How to calculate Customer Lifetime Value

For instance, if your customer base will, on average, buy ten times per year at $10 per transaction (or $100 per year) for ten years, the lifetime value of a customer is $1,000 (minus costs). If your profit is 25% of sales, the CLV is $250 (25% of $1,000). Therefore, you could technically afford to spend $250 to attract a single new customer. However, many marketers suggest that you do not spend more than 33% of CLV or, in this example, would be $82.50.

Another view. If you could improve each of the three CLV numbers by 10%, you would increase profits by 33 percent, giving you a profit of about $332 (plus $82). This additional profit could then be added to your marketing budget to grow even faster the following year.

Now, how can you improve each element of your CLV?

Now that you know the lifetime value, you want to spend some serious time examining how you can improve your revenues and profits. This information will also give you a long-term look at your business and help you plan for the future. To improve your results, you should do the following things sequentially:

Increase the dollar amount of each sale to a customer.
increase the frequency that customers purchases from you. ,
Try to increase the number of products or services you provide for your customers.
Then, you can begin to increase your market share by going outside — to increase your market share by working on your competitor’s customers.

This process also forces you to look at different market and customer segments. For example:

Who are your best customers and worst customers using CLV? How can you get more of the good customers and maybe less of the lower value customers?
Which products provide the most revenue and profits? Can you add value to your products and increase the price?
Which industry or market segments provide the most or least CLV? Are you in the best markets, best niches, and aiming for the best clients?

You also want to generate many alternative ways to increase your CLV

Now, you can focus on developing many alternative ideas and practices to increase your CLV. You want to focus on your overall business strategy, potential innovations, and marketing strategy. More information is available on our ClickVisor program to help you accomplish these crucial tasks.

Consider Multiple Marketing Approaches

This process also requires you to expand your marketing approaches based on the industries, segments, and types of customers. It is also a good idea to have more than one marketing approach that you continue to use long term. You need to try and test different approaches as the world, and people change.

CLV will change as you create and implement new programs

As you implement your marketing program, this lifetime value should change as the variables in the process change. So, reviewing your CLV regularly make sense. It will cause you to rethink many things you’re doing as you are always looking for ways to improve that number.

Conclusion

Client Lifetime Value is an essential concept for every business. It goes hand in hand with customer repeat orders and retention. It is also a great concept to broaden your thinking about your company and its mission. Plus, businesses with a high CLV can service their client better and grow continuously over time.

What Is Blue Ocean Strategy?

Posted on September 27, 2021 by harborcapitalgroupinc

Many founders and business leaders find themselves up against a bloody, competitive marketplace. Maybe your business is seeing its margins shrink, competition getting more intense, revenues stagnant or declining, or even rising costs.

How do you get out of this challenge and create an uncontested market space with continuous revenues and strategy that makes the competition irrelevant? A strategy and offering with a high-value impact and a low cost.

At the same time, the economy, markets, and buyers are constantly evolving, so you also have to have a process of continuous renewal.

Competition should not be the center of strategic thinking.

A focus on competition all too often keeps companies anchored in a competitive struggle. This focus puts the competition, not the customer, at the core of their strategy. As a result, companies’ attention gets focused on benchmarking rivals and responding to their strategic moves, rather than focusing on how to deliver a leap in value to buyers.

In W. Chan Kim and Renee Mauborgne’s book, Blue Ocean Strategy, they explain how to shift from competing to creating a new market space, making the competition irrelevant.

The aim is not to outperform competitors; it offers a quantum leap in value that makes the competition relevant. The focus is on creating value, not positioning against competitors. Just because competition is doing something does not mean it’s connected to the buyer’s value position.

The more a company focuses on the competition and strives to match their advantages, the more they look like the competition.

Industry structures can be shaped.

Most people feel that an industry’s structure is a given. Therefore if the industry structure is fixed, they have to build their business based on it. Consequently, your strategy performance becomes a zero-sum game for one company’s gain is another companies loss because there is only one marketplace.

By contrast, Blue Ocean’s market strategy shows how strategy can shape structure in an organization’s favor to create a new market space. A market space the company can own.

Unlock your creativity

Creativity is not a black box. Blue Ocean strategy allows you to develop underlying analytic frameworks, tools, and methodologies to systematically link innovation to value and reconstruct industry boundaries. And at the same time, maximize opportunity and minimize risk.

For example, tools like the strategy canvas and six paths reconstruct market boundaries to an unstructured problem in strategy and allow you to create Blue Oceans systematically.

Why is the Blue Ocean Strategy of rising importance?

Competition in existing industries is getting more fierce and pressure put on costs and profits increasing. These forces have not gone away. On the contrary, they have only intensified. Today, companies are increasingly required to reimagine their strategies to achieve more value at a lower cost.

The rising influence and use of digital megaphones

The extraordinary growth of the internet and social media has become close to ubiquitous around the globe. It has shifted the power and credibility of messages from organizations to individuals. Therefore, your offering needs to stand out as never before. That’s what gets people tweeting your praises.

A shift in future demand and growth

When people worldwide talk about growth markets of the future, Europe and Japan hardly get mentioned. Even the United States has increasingly taken a backseat in terms of future growth prospects. Instead, today China and India, and Brazil, are growing rapidly in importance.

These rising economies represent new demand and represent oceans of new potential competitors with global ambitions.

With a simple website today, any business can have a global storefront. Also, people from anywhere can raise money via crowdfunding. Services like Gmail and Skype make communication costs free or meager cost. Trust in transactions cannot be rapidly and economically achieved by using services like people and companies you know. Also, vetting suppliers across the world is relatively quick and easy.

And there are search engines, the equivalent of global business directories, that are free. As for international advertising, there’s also Twitter and YouTube, where you can market your offering at no cost.

With today’s low cost of entry, companies anywhere in the world can participate in international markets and offer their wares or services. To stand apart from these overcrowded markets, you need to be creative and have value innovations commensurate with your value.

Additional information on Blue Ocean Strategy and making your competition irrelevant.

This introduction is just the beginning of defining and exploring the Blue Ocean Strategy. ClickVisor provides the information you need to meet the challenges and opportunities that will help you build a successful business with continuously growing revenues.

Solve Problems And Gain Insights Intuitively

Posted on September 8, 2021July 27, 2024 by harborcapitalgroupinc

Intuitive techniques allow you to tap into your unconsciousness and find the ideas that you already have. To solve a problem, you have to believe that you already have the answer in your unconscious.

Michael Michalko, in his book, “Thinkertoys,” explains how Intuitive techniques show you how to take advantage of your right brain’s capability to perceive insights all at once from your unconscious. The following discussion is based on his study of intuition and problem-solving.

Using intuition means paying attention to your feelings and knowing their accuracy and how well you apply your intuition to your problem. Here are some examples of using intuition.

“George Washington solved his most difficult problems during the revolutionary war with intuition. He would instruct his orderlies not to let anyone disturb him while he relaxed and intuited decisions.’ Another example is Conrad Hilton, who is bidding for the Stevens Hotel in Chicago. He offered the number and won the world’s largest hotel by $200.”

Successful managers often use intuition. Present an intuitive manager with a company’s financial report, and s/he will accurately assess the firm’s strengths, weaknesses, and future. Present the same manager with a personal problem, and s/he will evaluate the situation and intuit the solution and possible courses of action.

Five ways managers use intuition

Harvard business professor Daniel Isenberg studied 16 senior managers in major corporations. He spent days observing them as they work, interviewing them, and having them perform various exercises designed to figure out what made them successful.

He identified five different ways successful managers use intuition to:

1 Help them sense when a problem exists

2 Rapidly perform well-learned behavioral patterns

3 Synthesize isolated bits of data and experience into an integrated picture

4 Check on the results of rational analysis. They search until they match their gut feeling and their intellect.

5. Bypass in-depth analysis and come up with a quick solution. Charles Merrill of Merrill Lynch once said that he was right 60% of the time if he made decisions fast. If he took time, analyzed the situation, and decided carefully, he would be right 70% of the time. However, that extra 10% was seldom worth the time.

Intuitive people develop superior insight that enables them to perceive whole situations in sudden leaps of logic. John Mihalasky and a Douglas Dean at the new year New Jersey Institute of Technology discovered that 80% of CEOs whose is profits doubled over five years had above-average intuitive powers.

The blueprint for achieving intuition

The two basic principles of intuition are: it must be developed and should be incorporated with reason.

1 It must be developed. Strive to be aware of your intuition daily. When do they occur? How do they feel? Practice your skills by making guesses before a situation is thoroughly analyzed.

To condition your mind, ask yourself some “yes” and “no” questions to which you already know the answers. Observe how you get the answers. You may see a yes or no. NO matter how your answer comes; concentrate on getting future answers in the same way.

Do the same with choices. Start by thinking about a choice you have already made, and imagine the options you had when you made a choice. If you think of the choice you have already made, observe the word, phrase, image, or symbol that represents that choice. Remember how you got the answer, and focus on getting future answers in the same way. Pratice making a few simple choices you haven’t made before.

2 combine intuition with reason. In an interview, Jonas Salk, the scientist to discover the polio vaccine: “I’m saying we should trust her intuition. I believe that the principles of the universe are revealed to us through intuition. And I think that if we combine our intuition with our reason, we can respond in an evolutionary sound way to our problems. Affective, creative conceptualization requires that one incorporate reason and logic as well as intuition and feeling.”

The exercises on the following pages will re-introduce you to your intuitive senses.

Problem-solving

Professor George Turin, of the University of California at Berkeley, states that the components of solving problems with intuition are:

1 The ability to know how to attack a problem without knowing how you know.

2 The ability to relate a problem in one field to seemingly different problems in unrelated areas. The ability to see links, connections, and relationships between ideas and objects.

3 The ability to recognize the crux of the problem.

4 The ability to see in advance a general solution to the problem.

5 The ability to identify solutions because they feel right. The ability to focus on what may be rather than what is.

Experts at the intuitive problem-solving approach can rarely provide an accurate account of how they obtained their answers and may be unclear on what aspect of the problem they focused on before the insight.

Brainwriting

Brainwriting is a way to solve problems using intuition. Find a quiet spot and relax. Write out your particular challenge and concentrate on it for a few minutes.

Write down some pertinent questions about your challenge: What is in my best interest? What should I do? Are there other alternatives? Which alternative is preferred? And so on. And wait for the answer.

It may come as a voice in your mind, or you may seem to be communicating with someone else. Try to write down your answers as they come. Don’t analyze or think. Write whatever occurs to you. Keep asking questions, and keep writing the responses until the responses stop. Finally, read and review what you have written. The answer to your challenge may be there.

Summary

Strive to be aware of your intuition daily. Think about choices you have made and observe how you recognized the answer. Try making some simple choices you haven’t made before.

Practice will help you when you don’t have the time to do a deep analysis and make a quick decision and accept the consequences.