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Month: March 2021

How to turn negative problems into positive results

Posted on by harborcapitalgroupinc

How to turn negative problems into positive results

If you are in business, problem-solving is a constant part of your business life.

No problem is simple, or it wouldn’t be a problem.

Some problems are critical to the success of your company.

One way to make solving problems easier and more effective is to turn a negative problem into a positive result. 

Start With These Questions

Start the process by answering the question, “what is your goal?”

Is this problem important enough to spend time and energy on it? 

If yes, you need to state the problem in writing so it is clear and you can focus on it. For example:

1. How could we differentiate our product or service from competitors?

2. What new product should we be developing? 

3. How can we improve our service?

Next, turn the problem into a challenge statement.

Michael Michalko, in his excellent book, “Thinkertoys,” explains this creative process

and that the challenge statement has to be written as a positive challenge.

For example, “why have revenues slowed down?” focuses on finding the negative reasons.

But, if you restate the problem into a challenge

such as “In what ways might I get customers to buy more?” you focus on finding positive answers. 

For each problem or challenge, state your problem as a positive challenge or statement. For example, instead of: 

Old statement: “How can we reduce costs to improve cash flow?

New positive statement: “How could we boost margins on current offerings?’   

Why can’t we stay on plan?” vs. “What could we do to meet consistent deadlines? 

Why is onboarding so complicated?” vs. “What could we do to simplify onboarding?”  

Note: Mr. Michalko recommends your challenge statement use the phrase.

“In what ways might I …..? He also recommends spending time crafting your challenge statement.

The more time you spend refining your challenge statement, the closer you will be to the solution.

You should be able to generate many different answers or ideas from these questions.

Make a list of every idea, and select some that you think have promise. 

Then, substitute keywords to broaden your view. 

Identify keywords in your challenge statement and substitute other words for them.

For example: instead of reducing costs, use eliminate costs. Instead of boost margins use to raise prices.

Each word change should give you a broader view of the problem, a different viewpoint, and different ideas.

Keep making word changes until you run out of ideas.

Your success in creating new problem-solving ideas depends in part on how you define your problem. 

 You can also create broader perspectives by asking “Why? to each of your ideas or answers.

Ask Why

For each “answer”: Why do you want to improve your service?

Then, Why do you think improving service will add value?

Then, Why will this value enable us to increase prices? Etc.  

Now, break your Broadview down to specifics.

With all this information, you can now get down to specifics by breaking each answer into subcategories.

These subcategories will generate even more ideas.

For example, “When will this new product be ready?”

Who could design the new product?

These kinds of questions will give you more ideas and make it easier to solve the problem. 

 Conclusion

This thinking process enables you to restructure existing information into new patterns and ideas and turn these problems into opportunities.

You start with your goal, identified the problem, and then turn the problem into a challenge statement that you can analyze in depth.

This will enable you to see the problem through several lenses and get different perceptions of the problem. 

After reading this blog post. select a problem and go through the exercise for practice.

That is how you will learn to do it and it’s fun!

How to turn negative problems into positive results

Posted on by harborcapitalgroupinc

If you are in business, problem-solving is a constant part of your business life. No problem is simple, or it wouldn’t be a problem. Some problems are critical to the success of your company. One way to make solving problems easier and more effective is to turn a negative problem into a positive result. 

Start the process by answering the question, “what is your goal?” Is this problem important enough to spend time and energy on it? If yes, you need to state the problem in writing so it is clear and you can focus on it. For example:

  1. How could we differentiate our product or service from competitors?
  2. What new product should we be developing?  
  3. How can we improve our service?

Next, turn the problem into a challenge statement.  

Michael Michalko, in his excellent book, “Thinkertoys,” explains this creative process and that the challenge statement has to be written as a positive challenge. For example, “why have revenues slowed down?” focuses on finding the negative reasons. But, if you restate the problem into a challenge such as “In what ways might I get customers to buy more?” you focus on finding positive answers. 

For each problem or challenge, state your problem as a positive challenge or statement. For example, instead of: 

  1. Old statement: “How can we reduce costs to improve cash flow? New positive statement: “How could we boost margins on current offerings?’   
  2. Why can’t we stay on plan?” vs. “What could we do to meet consistent deadlines? 
  3. Why is onboarding so complicated?” vs. “What could we do to simplify onboarding?”  

Note: Mr. Michalko recommends your challenge statement use the phrase. “In what ways might I …..? He also recommends spending time on crafting your challenge statement. The more time you spend refining your challenge statement, the closer you will be to the solution.

You should be able to generate many different answers or ideas from these questions. Make a list of every idea, and select some that you think have promise. 

Then, substitute keywords to broaden your view. 

Identify keywords in your challenge statement and substitute other words for them. For example: instead of reducing costs, use eliminate costs. Instead of boost margins use to raise prices. Each word change should give you a broader view of the problem, a different viewpoint, and different ideas. Keep making word changes until you run out of ideas. Your success in creating new problem-solving ideas depends in part on how you define your problem. 

You can also create broader perspectives by asking “Why? to each of your ideas or answers. For each “answer”: Why do you want to improve your service? Then, Why do you think improving service will add value? Then, Why will this value enable us to increase prices? Etc.  

Now, break your Broadview down to specifics.

With all this information, you can now get down to specifics by breaking each answer into subcategories. These subcategories will generate even more ideas. For example, “When will this new product be ready?” Who could design the new product? These kinds of questions will give you more ideas and make it easier to solve the problem. 

Conclusion

This thinking process enables you to restructure existing information into new patterns and ideas and turn these problems into opportunities. You start with your goal, identified the problem, and then turn the problem into a challenge statement which you can analyze in several depths enabling you to create solutions.

 

How You Approach Problem-Solving Matters

Posted on by harborcapitalgroupinc

No matter who you are, a seasoned businessman or an entrepreneur, you continuously face different problems on that pathway to success. And you can add to that the challenge of not enough time to do everything. We want to change that by getting you off on the right foot with how you initially approach problem-solving. It’s important because the way you approach problem-solving matters.   

 Most problems need a timely solution. Some linger because we don’t know how to solve them. It often happens when you suddenly have to face somethings that you did not expect. So, choosing the best path to reach an effective solution matters.  

Following are several approaches to problem-solving. Understand them, and you will be able to see the changes in how fast and effective your problem-solving techniques will become.

 A Team Approach To Problem-Solving

If you are working with a team, everyone on the team must know and understand the problem from their own perspective. And every person on the team must be able to express their point of view and without criticism freely. 

Leadership means that you remove all the fear in people’s minds of any repercussions if their idea is ridiculed. The good news is it often happens that some off-the-wall comment is picked up by someone else and turned into a potential solution.   

If you find that you cannot find “the” solution after a reasonable amount of time, compile a list of all the suggested solutions. You can then analyze which one has the potential to solve your problem. A day or two later, when people are not intensely focused on the problem’s details, someone often comes up with an insightful solution.  

Having an open-minded, kind approach is needed to develop transparent communication. With an open mind, you can see things more clearly and see the bigger picture. Finding and assigning important tasks to all the open-minded people will help in reducing the problem-solving time. People with open minds can take you forward in your quest to find the best solution to any of your problems. Creating a team of people who know exactly where to look when a problem occurs is always an interesting approach towards problem-solving.

Mindsets Make A Difference In Approach And Outcomes   

Next, let’s take a look at different mindsets and how these mindsets approach problem-solving.  

Analytical thinking:

People who think analytically generally consider every aspect of the problem. From here, they can move forward in a calculated way. People with analytical thinking mindsets find it very easy to take on and solve any problem, so they proceed step by step. They make assumptions and considerations because they have expertise in discovering new things, and they are sure about it.

Logical thinking:

People who think logically and straightforwardly learn from their actions from past actions. Logical thinking can get you the solution you seek for any of your problems. Logical thinking is the basis of their solution. They approach the problem from what they think a normal person would view the problem. They try to see the long-term solution.  

Rational thinking:

It is a kind of thinker who would use its knowledge and assumptions. He would not look for any experience or any other factor. From his perspective, he may be like the problems, and he would solve them in this way that others may find questionable.

Absolute thinking:

The absolute thinker wants surety for everything. He has just two solutions, and one is right while the other is wrong. He only selects from two of them, and for that, he always seeks permission from higher authorities. He does not live with probabilities.

Creative thinkers:

Creative thinkers do not remain limited to one or two solutions based on their judgments or past experiences. They can create solutions from scratch. And they do not focus on one thing when there are so many potential solutions. They will also take tier time in coming up with these solutions.  

Conclusion:

Your approach to problems tells how you will solve your problem. Identifying and agreeing on the problem rather than working on a symptom is critical to your success. Learning how to solve problems creatively is a crucial talent and a toolbox for anyone who wants to succeed in business.  

 Solutions, no matter how difficult the problem or challenge, can be solved — some instantly and some like solving the theory of relativity took Einstein 10 years. Always choose your method or technique according to the complexity of the problem.

Lastly, remember that trying to approach and solve a problem as a team can be fragile because you have to give space and freedom without criticism to each member.  

We hope this information gives you some food for thought as you approach a specific problem. We would love to hear your comments on this approach and if it works for you.  

 

How You Approach Problem-Solving Matters

Posted on by harborcapitalgroupinc

How You Approach Problem-Solving Matters

No matter who you are, a seasoned businessman or an entrepreneur, you continuously face different problems on that pathway to success.

And you can add to that the challenge of not having enough time to do everything.

We want to change that by getting you off on the right foot with how you initially approach problem-solving.

It’s important because the way you approach problem-solving matters.   

 

Most problems need a timely solution. Some linger because we don’t know how to solve them.

It often happens when you suddenly have to face some things that you did not expect.

So, choosing the best path to reach an effective solution matters.  

Following are several approaches to problem-solving.

Understand them, and you will be able to see the changes in how fast and effective your problem-solving techniques will become.

 A Team Approach To Problem-Solving

If you are working with a team, everyone on the team must know and understand the problem from their own perspective.

And every person on the team must be able to freely express their point of view without criticism.

Leadership means that you remove all the fear in people’s minds of any repercussions if their idea is ridiculed.

The good news is it often happens that some off-the-wall comment is picked up by someone else and turned into a potential solution.   

 

If you find that you cannot find “the” solution after a reasonable amount of time, compile a list of all the suggested solutions.

You can then analyze which one has the potential to solve your problem.

A day or two later, when people are not intensely focused on the problem’s details, someone often comes up with an insightful solution.  

 

Having an open-minded approach is needed to develop transparent communication.

With an open mind, you can see things more clearly and see the bigger picture.

Finding and assigning important tasks to all the open-minded people will help in reducing the problem-solving time.

People with open minds can take you forward in your quest to find the best solution to any of your problems.

Creating a team of people who know exactly where to look when a problem occurs is always an interesting approach to problem-solving.

 

Mindsets Make A Difference In Approach And Outcomes

Next, let’s take a look at different mindsets and how these mindsets approach problem-solving.  

Analytical thinking:

People who think analytically generally consider every aspect of the problem.

From here, they can move forward in a calculated way.

People with analytical thinking mindsets find it very easy to take on and solve any problem, so they proceed step by step.

They make assumptions and considerations because they have expertise in discovering new things, and they are sure about it.

Logical thinking:

People who think logically and straightforwardly learn from their actions from past actions.

Logical thinking can get you the solution you seek for any of your problems.

Logical thinking is the basis of their solution.

They approach the problem from how they think a normal person would view the problem.

They try to see the long-term solution.  

Rational thinking:

It is a kind of thinker who would use their knowledge and assumptions.

They would not look for any experience or any other factor.

From their perspective, they may be like the problem,

and he would solve them in a way that others may find questionable.

Absolute thinking:

The absolute thinker wants surety for everything.

He has just two solutions, and one is right while the other is wrong.

He only selects from two of them, and for that, he always seeks permission from higher authorities.

He does not live with probabilities.

Creative thinkers:

Creative thinkers do not remain limited to one or two solutions based on their judgments or past experiences.

They can create solutions from scratch.

And they do not focus on one thing when there are so many potential solutions.

They will also take tier time in coming up with these solutions.  

Conclusion:

Your approach to problems tells how you will solve your problem.

Identifying and agreeing on the problem rather than working on a symptom is critical to your success.

Learning how to solve problems creatively is a crucial talent and a toolbox for anyone who wants to succeed in business.  

 Solutions, no matter how difficult the problem or challenge, can be solved — some instantly and some, like solving the theory of relativity, took Einstein 10 years.

Always choose your method or technique according to the complexity of the problem.

Lastly, remember that trying to approach and solve a problem as a team can be fragile because you have to give space and freedom without criticism to each member.  

We hope this information gives you some food for thought as you approach a specific problem.

I would love to hear your comments on using this approach.